Dr Wasana Bandara, Rehan Syed, Bandula Ranathunga, Dr K. B. Sampath Kulathilleka. Situation faced: This case study is a unique example of a people-centric ICT-enabled BPM effort that overcame many challenges through steady championship fuelled by a multi-sectorial support network (local community, government agencies, private sector and institutes of higher education). Driven by a desire […]
Chapter: Process implementation
Enabling Flexible Laboratory Processes – Designing the Laboratory Information System of the Future
Christoph Duelli, Robert Keller, Jonas Manderscheid, Andreas Manntz, Maximilian Röglinger, Marco Schmidt Situation faced: Recent developments in the medical and industrial laboratory market have increased the need for highly flexible laboratory processes. This pressure results from new requirements that have accompanied the internationalization of laboratories and the digitalization of paper-based, bureaucratic work practices. The execution […]